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100 new hires in the first 12 months & 200 since June 2020

How SOLA helped Rathbones build 12 complete digital transformation teams, fast and at scale.

Group 622

Pre-SOLA‭ Group 627

Rathbones could not find the huge quantity of highly-skilled tech talent to lead its digital transformation‭.‬

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SOLA‭ Group 626

100‭ ‬hires‭. ‬Exclusive retained partner to identify and entice top candidates during a pandemic‭.‬

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Outcome‭ Group 625

200‭ ‬hires‭. ‬Successful digital transformation‭ ‬&‭ ‬ongoing retained partnership‭. ‬Rathbones is thriving‭.‬

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build a transformation team fast & at scale

Rathbones’ challenge – hiring at serious volume

Rathbones desperately needed to modernise its technology infrastructure to stay ahead of the competition‭. ‬They required 12‭ ‬experienced departmental heads with technology and change management skills for a successful digital transformation‭. ‬Each department‭ ‬then needed to be completely staffed‭. ‬

Rathbones needed 100‭ ‬people‭. ‬Quickly‭. ‬

Having unsuccessfully worked with several recruitment suppliers‭, ‬the company had to find a new strategic partner with expertise‭ ‬in technology and transformation‮—‬one that understood them and what they were trying to achieve‭.‬

Client testimonials

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Extra challenging conditions

When Covid-19 hit, most of the world recoiled. Rathbones and SOLA did not. The pandemic added extra challenges to a tough environment, tight labour market, and resistant workforce. But through flexibility, technology, and smart planning, SOLA overcame the challenges to identify and entice highly skilled and in-demand tech talent.

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SOLA became Rathbones’ exclusive retained partner

Rathbones engaged SOLA in 2020 to deliver a full life-cycle staffing strategy by working as an exclusive retained partner. Together, Rathbones and SOLA built a strong foundation for continued success. They are well integrated, which puts them in an excellent position as they continue to work together to help Rathbones thrive.

SOLA’s Approach

After initial discussions and diagnoses, SOLA designed a detailed scope and project plan.

SOLA leaders visited Sendbird's offices in the US for a deep dive into the company's purpose, mission, vision and values as well as the key drivers for success.

From that work, the SOLA team developed an employee value proposition to help them present Sendbird to prospective candidates. And a strategic gameplan and timeline were agreed.

SOLAarc IncubatorTM Solution

SOLA deployed its SOLAarc Incubator solution, creating a "virtual subsidiary" to support Sendbird’s EMEA expansion. This included:

1. Talent identification
SOLA drew on its deep sector knowledge, executive search expertise, and extensive candidate networks to identify, entice and hire exceptional local talent, incubated within a Virtual Subsidiary for Sendbird.
2. Tailored employment lifecycle & infrastructure support
Onboarding, compliant employment contracts, policies & processes, fully managed payroll & expenses, benefits management, employer insurances, background screening, HR support, employee performance management, and off-boarding.
3. Compliance with local employment laws and regulations
The Virtual Subsidiary was legally compliant across employment contracts, management taxation and benefits. It removed candidate doubts about working for a US HQ business and positively appealed to key hires. And it provided data & IP protection for Sendbird.
4. Path to exit
SOLA worked closely with all Sendbird’s stakeholders to facilitate a seamless transfer of incubated employees into a true UK Sendbird subsidiary, without loss of continuity of employment.
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SOLA’s methodical approach to hiring rapidly at scale

SOLA and Rathbones’ exclusive retained partnership built trust and made the process efficient and effective. The firms invested time, energy, and effort to develop an ambitious plan to build a transformation team quickly and at scale.

SOLA listened and learned from the outset, so they understood Rathbones’ requirements and culture. This helped them profile ideal candidates—both in terms of skills and values—which accelerated successful placements and the entire project.

Strong relationships are one of the hallmarks of SOLA’s approach to client partnerships, and the Rathbones transformation project was no exception. The two companies developed great communication and rapport at all levels. This created a high level of trust and cooperation across the board and proved crucial in overcoming the challenges inherent in a project of this size and urgency.